Privacy Policy

Last Updated: September 25, 2026

Welcome to Valentina Poodles. We respect your privacy and are committed to protecting the information you choose to share with us. This Privacy Policy explains what information we may collect when you visit our website, contact us about our Poodle puppies, or use our services, and how that information may be used.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

When you contact Valentina Poodles, request information about a puppy, submit an inquiry, or interact with our website, we may receive information such as:

  • Your name

  • Email address

  • Telephone or mobile number

  • Mailing or delivery address

  • Information you provide about your preferred puppy

  • Messages, questions, or other information you voluntarily submit

  • Information necessary to arrange appointments, pickup, or delivery

You are not required to provide more information than is reasonably necessary to respond to your inquiry or provide the service you request.

2. Information Collected Automatically

When you browse our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, or other technologies.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Approximate time spent on pages

  • Referring website

  • General website usage information

This information helps us understand how visitors use our website and allows us to improve its performance, content, and user experience.

3. How We Use Your Information

Valentina Poodles may use information you provide to:

  • Respond to your questions and inquiries

  • Provide information about available Poodle puppies

  • Communicate about puppy availability and reservations

  • Arrange appointments or visits

  • Coordinate pickup or delivery when requested

  • Provide information about our services

  • Maintain business and transaction records

  • Improve our website and customer experience

  • Prevent fraudulent or unauthorized activity

  • Comply with applicable legal obligations

We do not use your information for purposes unrelated to your interaction with us unless permitted by law or you have otherwise provided consent.

4. Communications

If you contact us by email, telephone, contact form, or another communication method, we may retain the information necessary to respond to your request and maintain appropriate business records.

If you receive optional promotional communications from us and no longer wish to receive them, you may contact us and request that we stop sending such communications.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to provide basic functionality, remember preferences, understand website traffic, and improve the browsing experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may use third-party services such as website hosting, analytics, communication tools, payment providers, scheduling services, or other technologies that help us operate our business.

These third parties may process information according to their own privacy policies and terms. We encourage visitors to review the privacy practices of any third-party service they use.

7. Payment Information

If you make a payment or deposit for a puppy, payment information may be processed through the payment method or service you select.

Valentina Poodles does not need to collect or retain sensitive payment-card information when that information is handled directly by a third-party payment processor. Payment providers may have their own privacy and security policies governing the information they process.

8. How We Protect Information

We take reasonable steps to protect information submitted through our website and business communications. However, no website, online service, email transmission, or electronic storage system can be guaranteed to be completely secure.

For this reason, we encourage you to avoid sending unnecessary sensitive information through website forms, email, or other unsecured communication methods.

9. When We May Share Information

We do not sell your personal information as part of our ordinary business operations.

We may share information when reasonably necessary to:

  • Provide a service you have requested

  • Complete a transaction

  • Arrange puppy transportation or delivery

  • Work with service providers who support our business

  • Protect our website, business, customers, or visitors

  • Respond to a lawful request or legal obligation

  • Prevent suspected fraud, abuse, or unauthorized activity

We only seek to share information that is reasonably necessary for the relevant purpose.

10. Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children. We do not knowingly request personal information from children for the purpose of conducting transactions or prov